The company is rebranding its six-year-old Contact Center AI offering as Customer Engagement Suite with Google AI.

Disney last week said it was quitting Slack, after a hacker gained access to an executive’s account and leaked millions of ...

Snapchat, through its parent company Snap, has collaborated with Google Cloud to power its generative AI within its chatbot ...

New data shows that Google Ads bidding strategies success relies on thoughtful execution, accurate conversion data and continuous testing.

Google Cloud said today it’s expanding its leadership in the world of artificial intelligence agents with a new set of ...

No, deleting your incriminating chats won’t protect you.

OpenAI might soon roll out ChatGPT's Advanced Voice Mode feature, which stunned the world in May, to more Plus users.

Advertisers will soon be able add campaign-level negative keywords in Performance Max campaigns – something advertisers have long desired.

Apple's support for RCS has finally gone live with iOS 18, enabling cross-platform messaging with advanced features.

Google has begun rolling out Gemini Live free of charge to all English-language Android users via the Gemini app.

Tom Silverstein is hosting his live chat on Sunday during the Packers' home opener against the Indianapolis Colts.