Today’s AI tools are being taught how to interact with customers in more personal ways, and "get to know" them in order to ...
Ujet, an AI-powered cloud contact center startup, locked up a $76 million Series D led by Sapphire Ventures, with ...
IBEX Limited shows strong fundamentals and recent share buybacks, driving investor confidence. See why IBEX stock is ...
I firmly believe in giving back to the community and empowering others to succeed. As a SCORE mentor, funded by the Small ...
Meta is now allowing businesses to create ads that, when clicked, bring up a chatbot customers can speak with about common ...
The FTC cracks down on companies it says are overhyping their AI technologies. That includes robot lawyer service DoNotPay, ...
The swift and accurate repair of machinery and equipment is crucial for maintaining productivity and minimizing machine ...
Artificial-intelligence models are improving overall but are more inclined to answer every question, leading to wrong answers ...
Companies that were once reliant on call centers to address customer queries now have a variety of alternatives, from ...
Verint Open Platform Delivers AI-powered Insights to Business Leaders, Business Analysts and IT ORLANDO, Fla.--(BUSINESS WIRE)--ENGAGE 2024– Verint® (NASDAQ: VRNT), The CX Automation Company™, today ...
Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on ...
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