Verint Open Platform Delivers AI-powered Insights to Business Leaders, Business Analysts and IT ORLANDO, Fla.--(BUSINESS WIRE)--ENGAGE 2024– Verint® (NASDAQ: VRNT), The CX Automation Company™, today ...

As Black Friday and Cyber Monday continue to break sales records, businesses must use every tool available to stand out in ...

A March 2023 Market.us report projected the cloud computing market to reach $2.32 trillion by 2032, achieving a CAGR of 16% ...

Today’s AI tools are being taught how to interact with customers in more personal ways, and "get to know" them in order to ...

CX automation is the only way forward, and AI technology is changing the game, Verint CEO Dan Bodner said at his company's Engage conference Tuesday.

Ujet, an AI-powered cloud contact center startup, locked up a $76 million Series D led by Sapphire Ventures, with ...

HP Print AI promises to simplify the experience of setting up a printer and automatically optimize web pages for printing.

A new report from Genesys finds AI is becoming indispensable for companies aiming to stay competitive in the customer experience (CX) landscape. The ...

AI assistance in processing loans could mean faster, more streamlined lending with fewer missing documents and last-minute ...

Verint ® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands - including more ...

All the level one customer support is going to get replaced by AI,” said entrepreneur and investor David Sacks.

Foundever ®, a global leader in the customer experience (CX) industry, today announced its recognition by Frost & Sullivan as the 2024 European Company of the Year in Customer Experience Management.