Introduction The rise of artificial intelligence AI is reshaping various industries and among the most transformative innovations is the AI-powered chatbot As companies strive to meet the demands of a ...

Meta is now allowing businesses to create ads that, when clicked, bring up a chatbot customers can speak with about common ...

A March 2023 Market.us report projected the cloud computing market to reach $2.32 trillion by 2032, achieving a CAGR of 16% ...

Introduction In the fast-paced digital age e-commerce has become a cornerstone of global trade reshaping the way consumers interact with brands With competition growing fierce businesses are increasin ...

Snap has been investing in new AI features as it competes with larger peers, such as Meta Platforms Inc., which also has its ...

Today’s AI tools are being taught how to interact with customers in more personal ways, and "get to know" them in order to ...

The Integrated Corporate Services unit, which provides joint centralised support to DSIT and DESNZ, has invested in ...

The CX Automation Company™, today announced the expansion of its contact center suite of business analytics solutions for ...

Based on my research, it is safe to say that with some notable exceptions, many business leaders are uncertain whether ...

Talent Signal aims to take bias out of evaluations by using task-specific metrics to evaluate how well an employee is ...

Meta is adding celebrity voices to it conversational chatbot, part of a bet that users will connect with AI tools that surprise, delight and entertain.

Ujet, an AI-powered cloud contact center startup, locked up a $76 million Series D led by Sapphire Ventures, with ...