Today’s AI tools are being taught how to interact with customers in more personal ways, and "get to know" them in order to ...

If we can guide our interns to become responsible professionals, what’s to stop us from doing the same with AI chatbots?

The Integrated Corporate Services unit, which provides joint centralised support to DSIT and DESNZ, has invested in ...

Bing AI Chat, powered by Microsoft's advanced AI technology, has emerged as a versatile and powerful tool for businesses ...

Commonwealth Bank is trialling an artificial intelligence-based chatbot that could replace its call centre staff as the ...

The move marks a milestone for generative AI even as SEC Commissioner Gary Gensler warns of a future crisis in the making ...

T-Mobile US and OpenAI are creating an “intent-driven AI-decisioning platform" to 'revolutionize' customer experience.

Allied Market Research published a report, titled, "Chatbot Market in BFSI by Component (Solution and Services), by Platform ...

Autotech startup CarDekho has partnered with Girnar AI Innovations Lab through its investment arm, Girnar Vision Fund (GVF) ...

Ujet, an AI-powered cloud contact center startup, locked up a $76 million Series D led by Sapphire Ventures, with ...