Meta is now allowing businesses to create ads that, when clicked, bring up a chatbot customers can speak with about common ...

Bing AI Chat, powered by Microsoft's advanced AI technology, has emerged as a versatile and powerful tool for businesses ...

Today’s AI tools are being taught how to interact with customers in more personal ways, and "get to know" them in order to ...

Some companies only allow a certain tier of customers to speak with a human customer service representative, or offer the ...

A March 2023 Market.us report projected the cloud computing market to reach $2.32 trillion by 2032, achieving a CAGR of 16% ...

The technology will be trained on billions of data points from past customer interactions, including real-time network and ...

The use of chatbots to sell stolen data demonstrates the difficulty the app has in preventing nefarious agents taking ...

HP Print AI promises to simplify the experience of setting up a printer and automatically optimize web pages for printing.

Ujet, an AI-powered cloud contact center startup, locked up a $76 million Series D led by Sapphire Ventures, with ...

Commonwealth Bank is trialling an artificial intelligence-based chatbot that could replace its call centre staff as the ...

T-Mobile US and OpenAI are creating an “intent-driven AI-decisioning platform" to 'revolutionize' customer experience.

The global chatbot market size is anticipated to grow from USD 3.7 billion to USD 25.2 billion in 10 years. The market will experience rapid growth due to the rising demand for personalized customer ...