Meta is adding celebrity voices to it conversational chatbot, part of a bet that users will connect with AI tools that surprise, delight and entertain.

Meta is now allowing businesses to create ads that, when clicked, bring up a chatbot customers can speak with about common ...

In the ever-evolving world of artificial intelligence, free ChatGPT alternatives are gaining traction, providing users with a range of unique features and capabilities. Whether you’re looking for ...

Verint Open Platform Delivers AI-powered Insights to Business Leaders, Business Analysts and IT ORLANDO, Fla.--(BUSINESS WIRE)--ENGAGE 2024– Verint® (NASDAQ: VRNT), The CX Automation Company™, today ...

As Black Friday and Cyber Monday continue to break sales records, businesses must use every tool available to stand out in ...

A March 2023 Market.us report projected the cloud computing market to reach $2.32 trillion by 2032, achieving a CAGR of 16% ...

Today’s AI tools are being taught how to interact with customers in more personal ways, and "get to know" them in order to ...

CX automation is the only way forward, and AI technology is changing the game, Verint CEO Dan Bodner said at his company's Engage conference Tuesday.

New Approach to Knowledge Management Delivers Rapid, Tangible AI Business Outcomes ENGAGE 2024, ORLANDO, FLA., September 24, 2024 — Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced ...

Ujet, an AI-powered cloud contact center startup, locked up a $76 million Series D led by Sapphire Ventures, with ...

Some companies only allow a certain tier of customers to speak with a human customer service representative, or offer the ...

Bing AI Chat, powered by Microsoft's advanced AI technology, has emerged as a versatile and powerful tool for businesses ...