Verint Open Platform Delivers AI-powered Insights to Business Leaders, Business Analysts and IT ORLANDO, Fla.--(BUSINESS WIRE)--ENGAGE 2024– Verint® (NASDAQ: VRNT), The CX Automation Company™, today ...

As Black Friday and Cyber Monday continue to break sales records, businesses must use every tool available to stand out in ...

A March 2023 Market.us report projected the cloud computing market to reach $2.32 trillion by 2032, achieving a CAGR of 16% ...

Today’s AI tools are being taught how to interact with customers in more personal ways, and "get to know" them in order to ...

CX automation is the only way forward, and AI technology is changing the game, Verint CEO Dan Bodner said at his company's Engage conference Tuesday.

Zeta's AI capabilities, including AI-based personas and chatbots, automate marketing functions. Read why there is plenty of ...

Users on Google Workspace Business, Enterprise, and Frontline plans can now access Google Gemini without switching to a personal email address.

Ujet, an AI-powered cloud contact center startup, locked up a $76 million Series D led by Sapphire Ventures, with ...

Verint ® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands - including more ...

Some companies only allow a certain tier of customers to speak with a human customer service representative, or offer the ...

Bing AI Chat, powered by Microsoft's advanced AI technology, has emerged as a versatile and powerful tool for businesses ...

Amazon India has introduced Rufus, an AI-powered shopping chatbot, on its mobile app before the Great Indian Festival sale ...