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OpenAI, T-Mobile
T-Mobile Strikes Deal With OpenAI
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile partners with OpenAI for customer service revamp
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI, along with coding and marketing.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile’s motive for the partnership with OpenAI to build IntentCX is to cut down on subscriber loses, the indicator of success for telecom companies. T-Mobile has a relatively low subscriber-churn rate, reporting the best in the industry in an earnings report in July.
T-Mobile and OpenAI Join Forces to Revolutionize the Customer Experience with First-Ever Intent-Driven AI-Decisioning Platform
"T-Mobile deeply understands how to delight customers, and is driven to deliver better, more personalized solutions," said OpenAI CEO Sam Altman. "We're thrilled to partner with them to build faster, more intuitive, and accessible experiences for millions of people."
T-Mobile, OpenAI to equip customer care agents with AI platform
The IntentCX platform will dig through existing information, as well as real-time customer intent data, to power better customer service outcomes.
T-Mobile Partners with OpenAI to Revolutionize Customer Service
T-Mobile has partnered with OpenAI to integrate AI technology into its products and services. This collaboration aims to improve customer service, streamline operations, and develop new AI-powered products.
T-Mobile and OpenAI announce partnership
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI,
4h
Behind OpenAI’s Audacious Plan to Make A.I. Flow Like Electricity
Sam Altman, OpenAI’s chief executive, is talking to the United Arab Emirates, Asian chipmakers and U.S. officials to expand ...
Greek Reporter
4d
T-Mobile and OpenAI Strike a Deal to Create IntentCX
With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.
5d
T-Mobile thinks more AI is just what its customer service needs
T-Mobile is partnering with OpenAI to develop IntentCX, an AI platform aimed at revolutionizing its customer service ...
RCR Wireless News
5d
‘Much more than chatbots’ — T-Mo US, OpenAI to ‘revolutionize’ customer experience with AI
T-Mobile US and OpenAI are creating an “intent-driven AI-decisioning platform" to 'revolutionize' customer experience.
Analytics India Magazine
2d
OpenAI is Two Stages Shy of Hitting AGI
The superior o1 model with improved reasoning and problem-solving capabilities, literally taking more time to think and ...
6d
T-Mobile forecasts adjusted free cash flow up to $19 bln in 2027
Telecom operator T-Mobile said on Wednesday it expects adjusted free cash flow to be between $18 billion to $19 billion in ...
5d
T-Mobile's AI efforts aim to make 5G interesting again
T-Mobile recently hosted the company's Capital Markets Day, where they displayed a respectable effort to reignite excitement around 5G and what it can do to enhance ...
6d
T-Mobile US (NasdaqGS:TMUS) Unveils T-Priority for First Responders and Partners with OpenAI for IntentCX
T-Mobile US (NasdaqGS:TMUS) is currently experiencing a mix of significant growth and notable challenges. Recent developments ...
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